What should it actually do?
Assistant & Agent Scoping
We pin down the jobs worth automating — the questions and tasks that eat your team’s day — and rule out the ones AI shouldn’t touch.
AI Agents & Assistants
What we offer
Real help,
Real help,
not a novelty
Tell us where the repetitive work piles up. We’ll build an assistant or agent that actually earns its place — accurate, on-brand, and honest about what it should and shouldn’t touch.
Why it matters
Most AI assistants fail not on launch day, but on the hundredth awkward answer.
24/7
coverage, so the repetitive questions never wait for office hours.
3
layers — knowledge, guardrails, handoff — that keep answers trustworthy.
1
assistant your team owns outright, in your voice and your systems.
A chatbot that guesses erodes trust fast. One that’s grounded earns it.
Core Services
Everything an assistant needs
Five pieces of work, run in order. Each one closes a question — until the assistant is trustworthy enough to launch.
How does it talk to people?
Conversational AI Build
A chat assistant in your brand voice that answers clearly, knows its limits, and hands off gracefully when it should.
Can it do the work, not just answer?
Autonomous Agents & Actions
Agents that take real actions across your tools — booking, updating, routing — not just returning text.
Will it stay accurate and safe?
Knowledge & Guardrails
Grounded in your own docs and data, with guardrails so it stays on-topic, on-brand, and honest when it doesn’t know.
How does it go live and hand off?
Launch, Voice & Handoff
We ship it — text or voice — with a clean human handoff, so nothing falls through the cracks. Then it’s yours.
Grounded. On-brand. Genuinely useful.
Tech We Use
Proven models, chosen for the job
We stay model- and vendor-neutral — the assistant runs on whatever answers best for your problem, never what we happen to prefer.
Python
OpenAI
Anthropic Claude
Google Gemini
Meta Llama
Mistral AI
Hugging Face
LangChain
Vercel
n8n
Docker
Case Studies
Case Studies
Where assistants earned their place
Real work, not a pitch. These teams handed their repetitive work to AI — and got their time back.
Graciax
An all-in-one AI CRM that doesn’t just store leads, it generates them — studying each business to auto-produce the ad copy, creative and campaigns that bring in qualified leads, then closing the loop back inside the CRM.
Kadence
A live AI product advisor built into Kadence’s website. It talks to each visitor about skill level, goals and budget, then recommends the right instrument from a 40-category catalogue — the in-store expert experience, online.
6 wks
Graciax — from scope to its first shipped AI assistant.
~50%
Kadence — daily operational load cut by automating the right steps.
3 wks
from first call to a working, grounded assistant your team owns.
Representative outcomes from recent engagements.
Real client, real impact
Don't just take our
Don't just take our
word for it
Their assistant now handles a big share of our inbound on its own, in our voice, and it knows when to hand off. Our team finally stopped answering the same questions all day and got real time back.
What sold us was how grounded it is — it answers from our actual knowledge, not guesses. It’s accurate, on-brand, and honest about what it shouldn’t touch. Adoption across the team was almost immediate.
AI Assistants FAQ
Good Questions, Clear Answers.
It handles the repetitive questions and tasks that eat your team time, such as answering common queries, drafting replies, and looking things up, while passing anything sensitive or unusual to a person.
We ground the assistant in your own content and data, so it answers from approved sources rather than guessing, and we set it to say when it does not know instead of inventing an answer.
We pick the model to fit the job and your budget, and we keep the design flexible, so we can switch as better or cheaper options appear without rebuilding everything.
Yes. We connect it to your help desk, CRM, and knowledge base through their APIs, and our workflow automation team can wire it into the steps that follow an answer.
We keep your data scoped to your assistant, avoid training public models on it, and set clear access rules, so private information stays private.
It hands the conversation to a person with the full context attached, so nothing gets dropped and your team is not starting from scratch.
Content and questions change, so we monitor answers and refresh the knowledge behind it through our AI care & support service, keeping quality and cost in check.
That is a fair question, and we will tell you honestly. A short AI strategy & mapping session shows where an assistant pays off and where a simpler tool would do. Book an intro call to start.
Let’s take the busywork off your team
Tell us where the repetitive questions pile up. We’ll build an assistant that handles them, in your voice.
